Introduction
The UK’s digital telecoms infrastructure holds the key to unlocking our nation’s full potential. In recent years, economic growth has stagnated, and the cost-of-living crisis has put immense pressure on families and businesses alike. The government’s recent call to action to “fix the foundations” of our society and economy, with a focus on digital connectivity, is both timely and crucial. At the Connected Britain 2024 event, Sir Chris Bryant emphasised the need for collective effort to address the digital divide and enhance the UK’s digital infrastructure. As active participants in the telecoms industry, we wholeheartedly share this vision and are ready to collaborate in building a more connected, inclusive, and secure UK.
Here are our thoughts on how we can work together to achieve these shared goals:
1. Addressing the Digital Divide
Sir Chris Bryant highlighted that “far too many individuals and communities are excluded from the digital world.” This digital exclusion affects not only individuals but also society as a whole. Limited access to digital tools and connectivity hampers educational and economic opportunities, further widening the inequality gap.
Proposed Solution:
We propose the introduction of a per-device cost from Original Equipment Manufacturers (OEMs), similar to the model adopted in Australia. This approach could make digital access more affordable. Alongside this, we recommend introducing a UK standard for grading technology. This would provide a clear framework to remove commercial nuances and promote transparency, making it easier for consumers and businesses to understand the value and quality of the technology they are investing in. Robust regulations for recycling technology must also be implemented to foster a sustainable and accessible digital ecosystem.
Government Collaboration:
Sir Chris’s call for “creative solutions to digital inclusion” aligns with our proposal for a unified digital inclusion strategy involving both government and NGOs. Initiatives such as a government-backed, free-to-use UK app could facilitate digital access for all, ensuring that no one is left behind in the digital revolution.
Supporting Statistics:
Despite ongoing efforts, 1.5 million people in the UK are still living in digital poverty with either no or limited access to connectivity. Approximately 2% of schoolchildren only access the internet at home via a mobile phone, a number that rises substantially among the poorest families (ONS – Exploring the UK’s digital divide). Furthermore, 58% of the 3.1 million internet non-users in 2018 were women, and in regions like Northern Ireland, 14.2% of people remain without internet access (ONS – Digital exclusion and equality in the UK). Addressing these disparities is critical to ensuring that individuals can fully participate in the evolving digital landscape.
Blockchain for Free Connectivity:
To bridge this gap, we suggest exploring blockchain technology as a means to provide free or low-cost connectivity. By leveraging a decentralized network of nodes, blockchain can facilitate secure, peer-to-peer data sharing. For instance, unused bandwidth from connected devices can be pooled and redistributed to users without internet access, creating a network where connectivity is shared and managed transparently. This approach would enable those currently without reliable internet to connect to essential online services, reducing digital exclusion significantly.
2. Enhancing Connectivity
Sir Chris Bryant emphasized that “digital infrastructure underpins the modern digital economy” and that it is as essential as water and electricity. While progress has been made, there remains a need for a comprehensive approach that goes beyond current incremental measures.
Proposed Solution:
We recommend the establishment of a “Great British Connect” task force to tackle connectivity gaps. This initiative could explore peer-to-peer (P2P) technology and blockchain for compressing and offloading data traffic. P2P networks can help decentralize data sharing, reducing the load on central servers and enhancing overall network efficiency. Similarly, blockchain can facilitate secure and efficient data offloading, particularly for voice and data services, by creating a decentralized network of nodes to distribute the load. This approach not only improves network capacity but also adds an additional layer of security.
Government Collaboration:
By working together, we can position the UK as a global leader in adopting innovative connectivity solutions. As Sir Chris mentioned, “help us build better, more productive public services,” and this collaboration can ensure seamless access across urban and rural areas alike.
3. Strengthening Security
Security is paramount as we move towards more advanced and interconnected digital services. Ensuring network resilience and safeguarding data is critical to the success of our digital economy.
Proposed Solution:
Similar to NATO’s approach to security, the UK government should implement solutions like Firebreak™—a non-IP technology designed to enhance network resilience and security posture. Additionally, incorporating blockchain technology into the network infrastructure can help ensure data integrity and security by using cryptographic techniques to prevent unauthorized access and tampering.
Government Collaboration:
Sir Chris Bryant’s commitment to network resilience aligns with our proposal. With government backing, we can develop a secure digital infrastructure capable of supporting future growth while safeguarding against potential threats.
4. Transitioning Infrastructure and Legacy Systems
The transition from legacy systems like the Public Switched Telephone Network (PSTN) needs careful management to avoid excluding vulnerable populations.
Proposed Solution:
Implementing a comprehensive plan for phasing out obsolete systems, while safeguarding essential services such as Telecare, is vital. Blockchain technology can assist in this transition by securely managing data flow and ensuring continuity of services during the changeover.
Government Collaboration:
Collaboration between local authorities and the telecoms industry will be crucial to ensuring a smooth transition to fibre networks, with a focus on protecting the most vulnerable during this change. Sir Chris’s emphasis on safely retiring obsolete legacy systems and his willingness to work with operators to protect vulnerable customers echoes our proposed approach.
5. Promoting Digital Inclusion
Digital exclusion hampers societal progress. Ensuring that everyone has access to the digital world is essential for a fair and prosperous society.
Proposed Solution:
We advocate for a more effective introduction and promotion of social tariffs, ensuring that low-income families are aware of and can access affordable connectivity options. Using blockchain for digital identity management can streamline the process for individuals to access these social tariffs securely and efficiently.
Government Collaboration:
A refreshed digital inclusion strategy, co-created by the government and industry, can turn digital access into a reality for all, regardless of geography or financial status.
Supporting Statistics:
ONS data shows significant regional disparities in digital skills. In 2018, London had the lowest percentage of internet non-users (7%), while Northern Ireland had the highest (14.2%). Moreover, Wales had the lowest proportion of people with all five basic digital skills (66%) and the highest with zero digital skills (19%) (ONS – Exploring the UK’s digital divide). Women also make up 58% of internet non-users in 2018, highlighting the need for targeted initiatives to bridge these gaps.
6. Leveraging Space and AI
The UK’s competitive advantage in space and AI can drive more efficient use of telecoms connectivity, fostering innovation and growth.
Proposed Solution:
We can leverage AI to optimise network efficiency and utilise our strengths in the space sector to enhance connectivity. Integrating blockchain technology with AI can further improve network management by automating processes like bandwidth allocation and data routing, ensuring optimal network performance.
Government Collaboration:
We look forward to exploring how government and industry can collaborate on these cutting-edge technologies to further the UK’s digital future. Sir Chris Bryant’s recognition of the UK’s competitive advantage in space and the potential of AI aligns perfectly with this vision.
7. Addressing Not-Spots and Overlooked Areas
No community or area should be left behind in the digital revolution. Connectivity gaps in trains, urban areas, and even event spaces need to be addressed.
Proposed Solution:
By prioritising solutions for connectivity gaps, we can ensure that every corner of the UK enjoys seamless digital access. Using peer-to-peer networks can enhance connectivity in not-spots by enabling devices to connect and share data directly, bypassing traditional infrastructure limitations. Blockchain can also provide a decentralized way to manage and distribute connectivity resources in these areas.
Government Collaboration:
Sir Chris’s plea to “help us connect everyone” echoes our commitment to ensuring seamless connectivity across the UK, even in the most challenging environments.
Our Commitment
As proactive participants in the telecoms industry, we are ready to work with the government and other stakeholders to turn this vision into reality. Our experience in leading initiatives and driving industry change equips us to be a key partner in this endeavour. We are committed to building a digitally inclusive, connected, and secure UK.
Conclusion
The time for action is now. By working together, we can not only connect but empower every part of the country and every community. We echo Sir Chris Bryant’s words: “Only connect.” We welcome the opportunity to discuss these proposals further and contribute to a brighter digital future for the UK.
If you share our vision for a more connected UK, we invite you to join us in this journey. Let’s work together to build a future where everyone can thrive in the digital age